It’s 8:01 a.m. You’re trying to get the kids out the door and get a semblance of yourself for the meeting you have at work. Then the phone rings – it’s a creditor. The FTC guidelines state creditors are not allowed to call you before 8:00 in the morning or after 9:00 at night. So of course your creditor waits the extra minute to adhere to guidelines. Creditors do have rights to collect on debt but some take collection to the extreme. It is important to know your rights as a consumer. Number one being – file a bankruptcy and the calls must stop.
While you work on deciding if you want to struggle with debt or feel the relief of being debt-free, below are a list of things your debt collections cannot do from the Federal Trade Commission.
Harassment
Your collectors cannot threaten you with violence or harm. Despite what some of your creditors tell you they cannot publish a list with your name because you refuse to pay your debt. However, your creditors can send the information to the credit bureaus. The harassment of constant phone calls will stop with a filed bankruptcy. A meeting with an attorney will not stop the calls – you need a petition filed with your local bankruptcy court.
False Statements
Your creditors cannot pretend they are:
- Attorneys or government officials
- Police stating you committed a crime
- Representative from a credit reporting agency
Your creditors cannot say:
- You will be arrested for not paying your debt
- They will seize, garnish, and repossess your personal property or income unless they have a court order.
Your creditors may not:
- Give incorrect credit information about you to anyone including a credit reporting agency.
- Send you anything that looks like an official court document if it isn’t.
- Use a false company name.
Unfair Practices
Your debt collectors cannot do the following to receive payment on the debt:
- Try to collect any interest or penalty unless the contract (that you signed originally) allows
- Deposit a post-dated check early
- Take or threaten to take personal property unless court-ordered
- Contact you by postcard
To read about additional debt collection rules, please visit the FTC’s Web site here.